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FAQs

  • Do I need to be home during the cleaning?
    No, you do not need to be home during the cleaning. However, you must arrange for us to have access to your home and provide us with any necessary instructions. Someone will reach out to confirm access to home.
  • What if I am not satisfied with the cleaning?
    We offer a 48-hour satisfaction guarantee. If you aren’t satisfied with your cleaning 48 hours after it is complete, we will fix it for you!
  • How do I create a customized cleaning package, and what services can I include?
    To create a customized cleaning package, simply contact us and let us know your specific needs and preferences. We will work with you to create a package tailored to your individual needs and budget. The services that can be included in your customized cleaning package are entirely up to you. You can include a wide range of cleaning services in your customized package, including dusting, vacuuming, mopping, bathroom cleaning, kitchen cleaning, and more.
  • Can I customize my cleaning package to include additional services?
    Yes, Victoria's Xtreme Cleanings LLC offers customizable packages that can include additional services such as deep cleaning, window washing, and move-in/move-out cleanings.
  • What services are included in a deep cleaning?
    Our full 88 point checklist will be sent over to you upon booking. A deep cleaning typically includes all of the services of a standard cleaning but with more thorough and detailed cleaning tasks. In addition to dusting, vacuuming, and mopping floors, a deep cleaning may also include cleaning tasks such as scrubbing baseboards, cleaning behind and under furniture, washing windows and window sills, cleaning light fixtures, dusting blinds and shutters, and more. Essentially, a deep cleaning is designed to get into every nook and cranny of a home and leave it looking and feeling sparkling clean.
  • How often should I schedule a cleaning?
    The frequency of cleanings depends on the individual's cleaning preferences and lifestyle. Most people opt for a weekly or bi-weekly cleaning, while others may only need a monthly or seasonal deep cleaning.
  • Does my home need a deep cleaning or a maintenance cleaning?
    Determining whether your home needs a deep cleaning or a maintenance cleaning largely depends on the level of dirt, grime, and clutter in your home. If you have not had a professional cleaning in a while or if you have just moved into a new home, a deep cleaning may be necessary to get your home to a baseline level of cleanliness. A deep cleaning involves a thorough cleaning of all surfaces, floors, bathrooms, kitchen, and appliances. On the other hand, if your home has been regularly cleaned and maintained, a maintenance cleaning may be sufficient to keep it in good condition. A maintenance cleaning focuses on regular cleaning of all surfaces, dusting, vacuuming, and wiping down bathrooms and kitchen areas. At Xtreme Cleanings, we offer both deep cleaning and maintenance cleaning services to fit your needs. Our trained professionals can assess your home and recommend the appropriate service for your situation. So give us a call if you’re unsure!
  • How long does a Maintenance cleaning typically take?
    The duration of a cleaning can vary depending on the size of the home and the scope of services being provided. A standard cleaning for a 2-3 bedroom home can take anywhere from 2-4 hours.
  • How long does a deep cleaning typically take?
    The duration of a cleaning can vary depending on the size of the home and the scope of services being provided. A deep cleaning for a 2-3 bedroom home can take one person 4+ hours.
  • Is there anything I need to do to prepare for a cleaning?
    It is most definitely not required to pick up before we enter your home! We have that all handled!
  • What services are included in a maintenance cleaning?
    Our full 80 point maintenance checklist will be sent to you along with your service agreement and welcome package. A maintenance cleaning typically includes dusting, vacuuming, sweeping, mopping, cleaning bathrooms and kitchens, and wiping down surfaces.
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